Interpersonal skills needed by dental receptionists include: Strong interpersonal skills allow dental receptionists to communicate and relate to others effectively, as well as help these professionals build relationships within their position and career. The most important skills for these professionals include: Interpersonal skillsĭental assistants are regularly interacting with patients, dentists, dental assistants and other individuals in a dentist's office. Skillsĭental receptionists need a variety of skills to be successful in their positions. There are also dental receptionist training and education programs available online that individuals can pursue while working a full-time job. Most academic dental receptionist programs take anywhere from nine to 12 months to complete, while others take longer. However, some dental receptionists choose to pursue formal training through technical programs or certification. Most dental receptionists receive the majority of their training while on the job. Related: Learn About Being a Receptionist These programs are especially beneficial if they include training related to office applications like processing software and spreadsheets. Candidates may also be required to have on-the-job training as a receptionist in a dental setting or similar field.Īpplicants who wish to set themselves apart from the competition can pursue an associate degree or certification in administration, medical administration or a similar field. However, many employers do require applicants to have a high school diploma, GED or its equivalent. Most dental receptionist positions do not require candidates to have postsecondary education such as an associate or bachelor's degree. These requirements vary depending on where the person applies, but most dental receptionist requirements include: Education There are certain requirements that aspiring dental receptionists must meet in order to be considered for this position. Related: How to Write a Front Desk Resume Objective Requirements to become a dental receptionist Maintain petty cash available in the dental officeĮnsure reception area is maintained and professional in appearance Sort and organize incoming and outgoing mail Perform basic accounting tasks such as taking patient payments and preparing billing statementsĮnsure all dental office equipment is functioning properly Keep track of office supplies and place orders for more supplies when necessary Inform patients of payment options if applicable Submit patient claims to insurance companiesĪssist patients in filling out required intake and medical formsĬonfirm appointments with patients via phone or email Greet patients when they arrive at the dentist's office Related: Top 8 Jobs in the Dental Field What are dental receptionist duties?Ī dental receptionist's duties will vary based on their place of employment, but most dental receptionists perform the following tasks on a day-to-day basis: Dental receptionists are often the first person clients see when they arrive at the office and are sometimes considered the representative of the dental office. They assist the dentist and the dental assistants as well as tend to clients who come to the office. What is a dental receptionist?Ī dental receptionist is an administrative professional who works in a dentist's office and handles the administrative tasks within the workplace. In this article, we discuss what a dental receptionist is, the most common duties of dental receptionists and the requirements to become a dental receptionist. Dental receptionists must have administrative experience and certain skills to be successful in their positions. Common tasks of a dental receptionist include scheduling appointments, answering and placing phone calls and answering client questions. Dental receptionists play an integral role in a dentist's office and perform a number of administrative and customer service-related duties.
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